Privacy Policy

Purple Tree Owl (“we”, “us”) respects your privacy. This policy explains what personal information we collect through purpletreeowl.com, why, and how we look after it. We are based in Manitoba, Canada, and we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Our approach in brief

• We collect only what we need to respond to you and do our work.
• We don't sell personal information, and we don't use advertising or tracking cookies.
• We don't store IP addresses with enquiries.
• You can ask to see, correct or delete the information we hold about you.

Information we collect

When you send an enquiry

The contact form asks for:

• your name and email address;
• optionally, your company name, a website or application address, your project stage and preferred contact method;
• the type of help you're looking for and a description of your project; and
• your confirmation that you've read this policy.

We also record the date and time of the enquiry, the page it was sent from, and — if you arrived through a link containing them — simple campaign labels (such as “newsletter”) that tell us how people find us. We do not store your IP address with your enquiry.

Please don't include passwords, API keys, source code or confidential business information in the form. If we need access to anything sensitive for an engagement, we'll agree a secure method with you separately.

Spam protection

The contact form uses Cloudflare Turnstile to check that submissions come from people rather than automated programs. Turnstile processes technical information about your browser and connection to make this decision. It does not use advertising cookies. See Cloudflare's Turnstile privacy addendum for details.

Website analytics and logs

If we use website analytics, we use Cloudflare Web Analytics, which is designed not to use cookies or track individual visitors across sites. Our hosting provider, Cloudflare, also processes standard technical data (such as IP addresses and browser types) to deliver and protect the website. We use operational logs only to keep the site running and secure, and our application logs are designed not to record the contents of enquiries.

Cookies

Our website does not set advertising or marketing cookies. Security services such as Turnstile may use strictly necessary cookies or similar technologies to protect the site.

How we use your information

• to read and respond to your enquiry;
• to discuss, scope, quote for and deliver services you ask about;
• to keep a record of our communications; and
• to understand, in aggregate, how people find our website.

We don't add you to a mailing list or send marketing messages unless you've separately and expressly agreed to receive them.

Where your information is stored

Enquiries are stored in a database operated by Cloudflare, Inc., our hosting provider, and a notification is sent to our business email inbox. Cloudflare operates globally, so your information may be stored or processed outside Canada, including in the United States, where it may be accessible to authorities under local law. We choose providers that use strong security practices, and we limit access to the information to people who need it to respond to you.

How long we keep it

We keep enquiry information for as long as needed to respond and, if we work together, for the duration of our relationship and any period required for legal, tax or accounting purposes. Enquiries that don't lead to an engagement are deleted within 24 months of our last contact.

Sharing your information

We don't sell or rent personal information. We share it only with service providers who help us operate (such as our hosting and email providers), when you ask us to, or when required by law.

How we protect it

The website is served only over encrypted HTTPS connections. Enquiry data is held in a private database that is not publicly accessible, access is restricted to authorized people using strong authentication, and our application is designed not to log the contents of your enquiry. No system is perfectly secure, but we take reasonable measures appropriate to the sensitivity of the information.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or withdraw your consent and ask us to delete it (subject to any legal obligation to keep it). Contact us at info@purpletreeowl.com. We'll respond within 30 days.

If you're not satisfied with how we've handled your concern, you can contact the Office of the Privacy Commissioner of Canada .

Children

Our services are intended for businesses and adults. We don't knowingly collect information from children.

Changes to this policy

We'll update this page if our practices change, and revise the “last updated” date above. The version of this policy accepted with each enquiry is recorded (current version: 2026-11-04).

Contact

Questions about privacy can be sent to info@purpletreeowl.com.